CRL Error when trying to install Management Solution SP2

[Oliver_Buckie]

I am trying to install Symantec System Recovery 2011 Management Solution x64 SP2 (10.0.2) via Symantec Installation Manager on a Windows Server 2008 R2, but get a CRL readiness check problem and cannot contine.

I have tried the fixes in both these articles, but have not helped:

• Resolving the Certificate Revocation List (CRL) lookup performance issue
• About the Install Readiness Check for Certificate Revocation List access

Our systems are behind a proxy. We can ping crl.microsoft.com

Any ideas?

[Oliver_Buckie]

BTW, I followed the "How To Install Symantec Management Platform 7.1" document for my first installation - and am now stuck at stage 7.9 because the readiness check fails

[criley]

Do you get the same error when only installing SMP (i.e. do not install the SSR Management Solution for now - that can be installed later)?

If yes, I would suggest posting in the SMP forums:

https://www-secure.symantec.com/connect/endpoint-management/forums/symantec-management-platform-notification-server

[Oliver_Buckie]

Thanks Chris. I have now created a new call in the forum you suggested.

I have tried installing SMP (versions 7.0.7270, 7.1.5359, 7.1.6797 & 7.1.6851) - I get no CRL error but the IE7 / IE8 error!

[Oliver_Buckie]

Thanks Chris. I have now created a new call in the forum you suggested.

[Oliver_Buckie · Accepted solution]

I was running SIM in German. I changed my Regional and Language settings to English. Then I re-run SIM as administrator and was able to install SP2.

Thanks to Network23 for the solution found here.