Downloaded System Restore 16
Product Installation Wizard loads.
Click on 'Install New' under 'Installation'
Window opens showing progress'LOading Install. please wait........'
Runs for about 15% then closes.
Have tried with seperate download of System Recovery 18, same issue.
This is a new windows install, System Recovery 16 installed and worked fine on previous install.
Grateful for advice.
Solved! Go to Solution.
Would recommend you use v18 as v16 is end of standard support now (https://www.veritas.com/support/en_US/article.100038901.html).
Is there a reason why you are using the basic edition? I would suggest downloading the desktop edition instead. You can get it here: https://www.veritas.com/trial/en/us/system-recovery-18
If this still fails, would recommend you check in the Windows application/system event logs to see what errors are shown at the time you attempted the install.