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Cannot create a virtual volume image of the selected drive.

sandys
Level 4
Partner Accredited

Hi i got following notification email on my id.

the error says..

Date: 3/22/2012 22:01:30 PM
Notification Type: Error
Priority: High

Description: Error EC8F17B7: Cannot create recovery points for job: Drive Backup of New Volume (D:\).
 

Error EC8F03EA: Cannot create a virtual volume image of the selected drive.

Error EBAB00CC: Application unable to continue due to lack of memory.

Error EBAB00CC: Application unable to continue due to lack of memory.

Details: 0xEBAB00CC



the sytem is having 4 GB of RAM . and it it utilising more than 3GB of RAM. there are 2 process javaw.exe & services.exe using high memory utilisation.

for reference kindly find the attched scrrenshots.

 

1 ACCEPTED SOLUTION

Accepted Solutions

criley
Moderator
Moderator
Employee Accredited

In that case, you really need to look at the apps that are hogging the memory. If you can, kill/restart the apps to see if that free's up some memory.

I assume that backups run ok for a period of time and then start failing with this error..??

View solution in original post

4 REPLIES 4

criley
Moderator
Moderator
Employee Accredited

A simple reboot will probably fix this.

Looks like you have some processes/apps that are hogging some memory.

sandys
Level 4
Partner Accredited

thanks for reply but reboot is not possible bcauz it will cause direct impact on the customer business.

any other option.

criley
Moderator
Moderator
Employee Accredited

In that case, you really need to look at the apps that are hogging the memory. If you can, kill/restart the apps to see if that free's up some memory.

I assume that backups run ok for a period of time and then start failing with this error..??

sandys
Level 4
Partner Accredited

i have disabled the besr service. and then kill the processes through command prompt, and again restarted the besr service. worked in ma case.