05-05-2011 01:41 AM
Hi
I hope someone can hep me.
For some reason Backup Exec System recovery 6.5 will not create the .sv2i file when it backs up ou server, it will create the image file but not the .sv2i file
These are the errors we get
05-05-2011 03:14 AM
Try this:
http://www.symantec.com/business/support/index?page=content&id=TECH59802
05-05-2011 03:19 AM
Thanks for the reply
I have tried that and it still will not work
Any Thoughts?
Thanks
05-05-2011 03:36 AM
Yes, but a very radical one: Just delete the v2i file.
05-05-2011 04:07 AM
Sorry I should have said at the start we have deleted all the images on the NAS and created a brand new job and still we get this problem
Aslo we have uninstalled System recovery and reinstalled and still itwill not create the file.
???
Thanks
Matt
05-05-2011 04:56 AM
But did you also delete the v2i file ?
05-05-2011 04:59 AM
Yes
05-05-2011 05:06 AM
Well, i think since you also were not able to find the "invalid character" in the file you'd better file a case with Symantec.
05-05-2011 05:08 AM
Where do I need to look for this invalid character?
Thanks
05-05-2011 05:34 AM
I have no idea, but I'd go for the v2i file itself. Since it is an XML like structure you could give it a try.
05-06-2011 01:12 AM
OK so I called Symantec but we don not have a support agreement so they can help me.
Anyone got any thinoughts on how to fix this?
Thanks
Matt
05-06-2011 03:03 AM
sorry, no.