cancel
Showing results for 
Search instead for 
Did you mean: 

Disks drives not shown (System Recovery 2011, 2013)

ashton_har
Level 4
Partner

I had installed on my notebook System Recovery 2011, it was running smoothly for several months.

I haven't run a backup job for a couple of months, and now the task is there but I can't run it, as it's greyed. The reason ? No disk drive is shown if you try to edit the task settings, or define a new backup ... (see the attached image, if it's shown..)

Upgraded to System Recovery 2013 hoping that the issue would be solved, but with no luck.. The problem is still there..

Any suggestions ?

22 REPLIES 22

ashton_har
Level 4
Partner

tried that - the problem remained..

 

ashton_har
Level 4
Partner

Deleted the Ubuntu 13.04 partitions and now SSR 2013 is working properly and sees my disks .

When Ubuntu was upgraded from the previous version (which hadn't grub 2.0) and changed the grub to 2.0 the problem appeared .

Andreas_Horlach
Level 6
Employee Accredited

Good news. Thank you for sharing that solution.