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Email notifications in VSR 16 are very cryptic

Hi - I just upgraded from SSR 2013 R2 to 16. I feel right at home except that the email notifications are a pain. They've gone from simple, readable messages like this:

Date: 11/17/2017 1:29:23 AM
Notification Type: Info
Priority: High
Description: Info 6C8F1F7E: A scheduled incremental recovery point of drive F:\ was created successfully.

to this:

Date: 11/17/2017 4:02:24 AM
Notification Type: Info
Priority: High
Description: Result (0x6c8f1ff2 34 VPRO_INFO_SCHEDULED_BACKUP_INC_JOB Args [1] Arg (0xbab000d 24 Full Backup - All Drives)Smiley Wink<9 1.0-*-*-* >

Can they be changed back, or failing that, can I get a glossary somewhere so I can at least figure what the heck it means?

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Re: Email notifications in VSR 16 are very cryptic

@asolmssen

It's a cosmetic issue - there is no loss to features or functionality.

View solution in original post

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Re: Email notifications in VSR 16 are very cryptic

Re: Email notifications in VSR 16 are very cryptic

@asolmssen

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Re: Email notifications in VSR 16 are very cryptic

nope, sorry. still look like this:

Date: 11/29/2017 11:54:17 AM

Notification Type: Info

Priority: High

Description: Result (0x6c8f1f63 29 VPRO_INFO_MANUAL_BACKUP_START Args [1] Arg (0xbab000d 24 Full Backup - All Drives)Smiley Wink<9 1.0-*-*-* >

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Re: Email notifications in VSR 16 are very cryptic

@asolmssen

So I assume the registration of the DLL was successful?

If yes, you may need to open a support case to get this fixed.

Re: Email notifications in VSR 16 are very cryptic

yes, the DLL registered. I stopped the service, registered the DLL, saw the success message, restarted the service, tested, no joy. Rebooted, tested, still no joy.

First, is this the way the messages are supposed to look now?

Second, if not, what's flipped? some kind of debugging flag?

Thoughts?

Re: Email notifications in VSR 16 are very cryptic

@asolmssen

First, is this the way the messages are supposed to look now?

No, they are not supposed to look like this.

Second, if not, what's flipped? some kind of debugging flag?

This is usually caused by that DLL not being registered correctly. Something is wrong here... I think a support case needs to be opened in order to correct this.

Re: Email notifications in VSR 16 are very cryptic

OK - thanks for the clarification. Is it a cosmetic issue or a sign of something further wrong? If it's just cosmetic, I may live with it, if not, I will try again with the registration, and failing that, maybe a reinstall. If that doesn't do it I'll open a case. 

Accepted Solution!

Re: Email notifications in VSR 16 are very cryptic

@asolmssen

It's a cosmetic issue - there is no loss to features or functionality.

View solution in original post

Re: Email notifications in VSR 16 are very cryptic

OK - thanks!