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Enhancement request to BESR 2010 Management solution.

David_Eom
Level 2
Partner Accredited

Enhancement request to BESR 2010 Management solution.

It’s the task ‘Run Backup Policy’ canceled after 30 minute When it started.

 

I did task upgrading BESR 8.5 to 2010, however  the task ‘Run Backup Policy’canceled after 30 minute it started

I cannot keep selling BESR2010 due this problem.

Please tell me the way to change time limit or enhance the function.

 

 regardes.

http://seer.entsupport.symantec.com/docs/347169.htm

3 REPLIES 3

criley
Moderator
Moderator
Employee Accredited

David,

We have an orphan (unofficial patch) that fixes this issue. You will need to open a case with Technical Support so that we can get the orphan to you.

Hope that helps.

David_Eom
Level 2
Partner Accredited

I received a patch to Symantec TSE engineers.

"Run Backup Policy" not canceled  after 30 minute

Thank you for your help.

criley
Moderator
Moderator
Employee Accredited

No problem. Please mark thread as solved.