Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service

[Triven]

Hi All,

I'm having an issue with System Recovery 2013 backing up to an Iomega NAS, Please see the below error:

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of (C:\), System Reserved (C:\LiveVaultData\BootDir_MP\), (E:\).

Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: EndCreateSnapshotSet (-2147212303). (UMI:V-281-3215-6071)

Details:

Source: Symantec System Recovery

I do have a seperate cloud backup solution running as well. Its called 'Live Vault'. Not sure if this helps or not.

The server is a Windows 2012 SBS server running Symantec System Recovery 2013 sbs edition, Version 11.0.0.56600

Any help would be much appreciated.

[Ananya_Bhattach]

Does http://www.symantec.com/docs/TECH213875 help?

[TRaj · Accepted solution]

Did the above article help?

Try this  : http://www.symantec.com/docs/TECH203082 , http://www.symantec.com/docs/TECH200588

Also the cloud backup and SSR must not run at the same time.

I doubt Cloud backup or Iomega NAS could be the cause , check this :

http://www.symantec.com/docs/TECH55140

https://www-secure.symantec.com/connect/forums/system-recovery-2011-nas-device

[TRaj]

Is any more help required ?

[Triven]

Thanks Traj much appreciated