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FATAL ERROR: Internal Error 26352, - 2147024891

PatPatriot55
Level 4

After removing SSR2013 using Program/Features in control panel I get FATAL ERROR: Internal Error 26352, - 2147024891 trying to reinstall SSR2013.I've tried using UninstallSSR2013.bat, but I'm still getting the error.  I see a post that says this is fixed in SSR2013 R2, but it says the issue is on WS2012 and beside SSR2013 R2 is different product requiring new product keys for activation, so this is no help to me.  It stops during copy of files:

File: VTrack.sys, Directory c:\Program FIles\Symantec\Symantec System Recovery\Shared\Drivers\Driver   Size: 341568

1 ACCEPTED SOLUTION

Accepted Solutions

PatPatriot55
Level 4

This is resolved with Symantec orphan patch for SSR 2013 SP2.

After submittal of  Case 08458476

View solution in original post

3 REPLIES 3

Markus_Koestler
Moderator
Moderator
   VIP   

Can you provide the MSI Log?

Markus_Koestler
Moderator
Moderator
   VIP   

Please update!

PatPatriot55
Level 4

This is resolved with Symantec orphan patch for SSR 2013 SP2.

After submittal of  Case 08458476