cancel
Showing results for 
Search instead for 
Did you mean: 

File Share Resource service showed offline after install BESR 2010

Jeongran
Level 3
Employee Accredited
[Problem Point]
File Share Resource service showed offline after install BESR 2010

[Environment]
OS - Windows 2003 Storage Server R2 sp1  x86  32bit
The number of affected systems - 2 systems (with MSCS environment)

[I had done following two weeks beforehand in order to save boot time]
Installed .NET Framework 2.0
Installed Backup Exec System Recovery Plug-in for the Altiris Agent

[Seen Error]
When installing BESR 2010, the install hangs and the application event log shows Event ID 1013, "ERROR: Failed to have success running InstallVSSProvider function in MSIInstallVSSProvider Function.".

[Found that similar issue from a Kb but the KB can not cover this problem point  and I am not easy to follow the Kb]
http://support.veritas.com/docs/339966

[What I found]
File Share Resource service shows online after uninstall BESR 2010

[What I want]
Is the issue that file share resource service goes offline avaialble caused by our BESR installation?
If so, Is there any guides on how to to prevent the problem?
0 REPLIES 0