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Forgot Norton Ghost Recovery Password

Avallone
Level 2

Hello...

My name is Eduardo.

I forgot the Norton Ghost Recovey Password.

When I boot my pc with the recovery dvd and I choose for recoverying, it asks me a user´s name and the password, and I forgot it.

What can I do ?

TKS...

 

Eddie

3 REPLIES 3

DStain
Level 5

Eduardo

 

You could try going to Documents in the left hand pane and then Symantec to see what is listed.

If not uninstall Ghost and re install and run without a password.

 

Deric

Avallone
Level 2

Ok Deric...

I will try it.

As soon as a make it I tell you if it works.

TKS

 

Eduardo

grantpsd
Level 4
Partner Accredited

The way I understand your question is that when you created the backup job you set up a password for the backup set. You aren't sure what the password is and cannot restore the set.

I'm sorry to say that I don't believe you will be able to recover the password. You could try opening up a support case, but I don't think they will be able or willing to help with this.