04-28-2013 09:21 AM
Hello...
My name is Eduardo.
I forgot the Norton Ghost Recovey Password.
When I boot my pc with the recovery dvd and I choose for recoverying, it asks me a user´s name and the password, and I forgot it.
What can I do ?
TKS...
Eddie
04-28-2013 12:38 PM
Eduardo
You could try going to Documents in the left hand pane and then Symantec to see what is listed.
If not uninstall Ghost and re install and run without a password.
Deric
04-28-2013 03:36 PM
Ok Deric...
I will try it.
As soon as a make it I tell you if it works.
TKS
Eduardo
05-01-2013 09:52 PM
The way I understand your question is that when you created the backup job you set up a password for the backup set. You aren't sure what the password is and cannot restore the set.
I'm sorry to say that I don't believe you will be able to recover the password. You could try opening up a support case, but I don't think they will be able or willing to help with this.