I have BackupExec System Recovery 2010 installed on Windows Server 2008 R2 with two virtual servers. System Recovery is also installed on each VM. The first VM is a Windows Server 2008 R2 with Exchange 2010. The second VM is a Windows Server 2003. All of the backups go to a networked USB drive. On the parent server I can open Granular Restore and restore a single file with no problem. I have Outlook 2010 installed and the Visual C++ runtime libraries on the parent server as well. When I try to recover an Exchange item using the parent server to do it, I get the error. After the storage group is mounted the "Object Reference Not Set to an Instance of an Object." pops up. I can click OK to get past it, and browse through the mailboxes and individual messages. I select a message to be restored and it fails each time. Any help with this would be greatly appreciated. Thanks.
A couple of questions:
1. What build of BESR 2010 do you have (check in Help/About on both the parent server AND the Exchange server)?
2.What failure message do you see when attempting to restore mails?