I have a problem with a new build of BESR 8.5 with GRO where it only seems to load the C: drive of the server loaded with the sv2i file.
For example I have C:, H: and I: drive on my server and each of the v2i files are created successfully. However, GRO only mounts the c: drive.
Further, in the case of my exchange server when I try and mount the message store via the Exchange mail option (where data I: disk), I'm getting the error "unable to locate backup copy of a storage group" with the details "make sure the volume which contains 'i:\program files\exchsrvr\mdbdata\priv1.edb' was selected for backup".
Hope so. If not, it's a pretty wasted option, GRO for exchange that is.
Do you know how soon soon is?
I have the exact same issue. Do you know when this Service Pack will be released?
Also when it is released where can we download it from?
It's not available in Live Update. And I cannot access fileconnect due to I dont have the serial number for the product as Symantec had made a mistake and hadn;t packed the sheet with the serial number in the package on my product, so they emailed me a license key directly (actually a scan of a license key).
I can PM you the case reference if you need it. Please advise how I get access to the service pack