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Hard Drive Sector bug still alive in System Recovery 2013 ?!

styloweb
Level 1

It is so annoying!!! I installed the new version today and hoped that it fixes the following bug:

http://www.symantec.com/business/support/index?page=content&id=TECH143704

But it seems that this problem is still alive! I use an 3TB hard disk for backing up and this has 4kb sized sectors. This drive isn't shown in System Recovery. And so I cannot configure anything (the status messages for example).

Has anyone else similar problems?

2 REPLIES 2

criley
Moderator
Moderator
Employee Accredited

Unfortunately support for disks with 4KB sector size is still not available in SSR.

Not the news you are looking for I know but I'm just the messenger here (so please don't shoot me).

How big an issue is this for you? Are you a partner/reseller with many SSR customers looking for this functionality?

I will check with our Product Management team to see when this is planned to be added into the product.

CP
Level 3

It's 6 months later, is there any updates from the Product Management team?

 

Just opened a new discussion and found this through google. :D