My God what I've been through trying to work with SYMANTEC.COM Jesus. First, using two different browsers just to download a trial of BESR DESKTOP . . . and then, accomplishing the >>TWO HOUR REGISTRATION EXERCISE just to create a profile with these forums . . . and then locating a general SYMANTEC.COM Forums Support.
I marvel anyone makes it this far! If I didn't know Symantec to be a reputable company I would chuck the whole process and just get Acronis! :((
Look, it's not complicated:
I'm building a new XP computer and want to demo Symantec's Backup Executive System Recovery (Desktop) 8.5. I use a perfectly good FTP program whenever I download (anything) because I'm on a slow dial-up connection.
Firefox passed the ZIP file with no interruption to my FTP program. Nothing.
Next I observed the second download option for "skipping the Download Manager" and tried that route. Nothing.
Alright, I've run into this with companies who maintain this annoying restriction of requiring MS Explorer to get anything done and . . .
Go through the whole process of getting to the friggin download page using Explorer. Nothing.
Attempt Option 2 through IE. Nothing.
Click the "If you're having problems . . ." help icon and follow all instructions. Nothing.
Let me ask Symantec just one question:
Since you're making it impossible for me to use my FTP client -- since you won't allow either
Firefox or IE -- is there a way for me to phone in a request for a BESR DESKTOP 8.5 evaluation CD to be >>MAILED TO ME at no cost?
Even now I don't know if this will actually post because I'm frankly unclear where exactly I am in your labrythine site. The only reason I was able to locate this sub-forum was through a search and then backing out of someone else's post to see where the hell I had LANDED.
This has got to be the most unbelievably user hostile
corporate site I think I've ever encountered. :((