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Help me to recovery image from BESR recovery disk

OnlyMii
Level 2

Dear Sir,

                After boot by BESR recovery disk, I cannot choose HDD for recovery. For my idea cause is BESR disk haven't RAID Driver. I use IBM SystemX 3650M3 RAID card model M5015. How can I do? Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

criley
Moderator
Moderator
Employee Accredited

You need to find the appropriate driver for your hardware. Be aware that the driver must be 32bit and compatible with Windows 2008/Vista as the SRD is based on Windows PE 2.1.

You can either add the driver to a custom recovery disk or load it manually from inside the recovery environment.

Hope that helps.

View solution in original post

6 REPLIES 6

criley
Moderator
Moderator
Employee Accredited

You need to find the appropriate driver for your hardware. Be aware that the driver must be 32bit and compatible with Windows 2008/Vista as the SRD is based on Windows PE 2.1.

You can either add the driver to a custom recovery disk or load it manually from inside the recovery environment.

Hope that helps.

OnlyMii
Level 2

Hi Rilley,

        Thank you for your advise, I have already download driver from our Hardware. Could you please advise to create custom recovery disk?

Markus_Koestler
Moderator
Moderator
   VIP   

Have a look at here: http://www.symantec.com/business/support/index?page=content&id=TECH83694

OnlyMii
Level 2

Dear Koestler & Rilley,

                 My problem has fixed. Thanks for you kindly advise.

Markus_Koestler
Moderator
Moderator
   VIP   

So would you please mark this thread as solved ?

OnlyMii
Level 2

How? I just Mark As SOLUTION on Rilley comment that right?