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How to Upgrade SMP Management Agent in SSR 2013

Ravi_Bhandari
Level 6

We are running with Symantec System Recovery Management Solution 2013 which is running on top of SMP 7.1 SP2 MP1.

My question is, how can I upgrade the version of SMP 7.1 to the latest rollup so that the management agent deployed to the client includes the latest version.

I've looked under the Symantec Installation Manager tool but the only update it lists is the SMP 7.5 which I am sure will not work with SSR 2013.

 

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criley
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Latest rollup is here: http://www.symantec.com/docs/HOWTO81832

SMP 7.5 is not supported yet: http://www.symantec.com/docs/TECH211862.

Support for 7.5 will be added when we release SSR 2013 R2 later this year. Hope this helps.

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Markus_Koestler
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This will be fixed in SSR 2013 R2, I assume.
 

criley
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Employee Accredited

Latest rollup is here: http://www.symantec.com/docs/HOWTO81832

SMP 7.5 is not supported yet: http://www.symantec.com/docs/TECH211862.

Support for 7.5 will be added when we release SSR 2013 R2 later this year. Hope this helps.

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Ravi_Bhandari
Level 6

I guess I should have asked, is it recommended to install the latest SMP rollup for use with SSR 2013 Management Solution? Should it be available via the Symantec Installation Manager?

criley
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I'm fairly sure there is no problem installing this rollup with the SSR Management Solution. However, let me double check on this and get back to you ...

Should this rollup be available via SIM? Short answer is that I am not sure. Please ask this is the relevant forum:

https://www-secure.symantec.com/connect/endpoint-management/forums/symantec-management-platform-notification-server

criley
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Employee Accredited

I've had it confirmed that latest rollup is supported with SSR-MS 2013.