07-15-2017 09:00 AM
I have been running SSR R2 Desktop Edition for a few years now (was a Ghost user forever) and have learned that the Symantec Backup and Recovery suite of products went to Veritas when they sold Veritas off (hell of a loss, if I might add). Where do I now go for support; telephone numbers, sites, etc. I understand there is now a Veritas System Recovery 16 which is mostly cosmetic changes and a relabeling to Veritas. I currently do not have any support contract with Symantec for SSR so how do I go about finding how to upgrade if I would want to do that and specifically, what changes have been made in the VOX 16 version.
07-17-2017 12:08 AM
Please check following technote for What's new in VSR16.
What's new in Veritas System Recovery 16 https://www.veritas.com/support/en_US/article.000091537
For VSR 16 licensing and product help, you may reach out to us using the toll free numbers provided on the following site:
Thanks and Regards,
07-17-2017 06:39 AM
That link is pretty high level stuff. Is the SSR 2013 R2 to Veritas 16 an upgrade or is it an uninstall and reinstall?
07-17-2017 06:42 AM