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Image Backup of Servers

Srikanth_Subra
Level 4

Hi,

We are having licenses for Symantec System Recovery 2011? But is it possible for me to take image backup of the servers iam having? i do know whether my license support Server or not?

Or it will support both?

10 REPLIES 10

criley
Moderator
Moderator
Employee Accredited

Licenses are specific to server/desktop versions of Windows.

In other words, if you have a desktop license, it wont work with a server based operating system.

That said, you can install into trial mode which lasts for 60 days. This should give you enough time to sort out your licenses if you dont have the correct ones now.

Srikanth_Subra
Level 4

Hi,

How to know that what iam having is server /desktop? if it is desktop how to change it to server? whether it will involve cost concern?

criley
Moderator
Moderator
Employee Accredited

Please contact our licensing team:

http://www.symantec.com/support/contact_techsupp_static.jsp

Srikanth_Subra
Level 4

i already sent mail but still no response..

mustard_man
Level 4

what does it say on license sent ...

Dektop editition may only work on desktop ..

server works on server / desktop ..

sbs works on sbs and desktop ..

 

Srikanth_Subra
Level 4

It is telling as desktop edition?

mustard_man
Level 4

Desktop licenses only work on desktop ..

Refer http://www.symantec.com/docs/TECH55346

Regarding quantity /license conversion , licensing team would be in better position to answer , also licensing team has to be contacted via phone in business hours emails migjht be delayed .

mark as solved if your questionsare answered  ..

 

 

Srikanth_Subra
Level 4

Any no is there for contacting licensing team

Markus_Koestler
Moderator
Moderator
   VIP   

Have you tried calling by phone ?

Srikanth_Subra
Level 4

Yes..What they said is to contact your reseller..