03-03-2013 11:55 AM
Hi,
I'm installing System Recovery 2013 Trial on a Win 7 x64 desktop and the installation fails with this message:
FATAL ERROR: Error 1327.Invalid Drive: Z:\
I had several SMB shares mounted and mapped to drive letters on this machine before I started the first installation attempt. All were working fine. I have since disconnected all of them, including Drive Z: and rebooted the disktop AFTER disconneecting the drives.
The error persists, and I am still uinable to install.
I am running the installation using a local account with administrator privileges.
Thanks in advance,
Tony.
03-03-2013 11:56 AM
Hi again,
Forgot to add: I've successfully installed the software on a Win 7 X64 laptop with the same network shares mapped.
Tony.
03-04-2013 10:41 AM
Is the install being attempted locally or through a network share
03-04-2013 09:21 PM
If this is fresh install scenario, this is msi issue, mostly, the issue is caused by personal setting was mapped to a shared external drive, could you please check it?
To check it:
1. Click Start, type regedit and press Enter.
2. Navigate to the following location:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
And
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
on Right side Search for environmental variable which refers path as Z drive. If yes, then you can resolve the path with actual drive say C.
Hope it helps.
03-20-2013 09:28 AM
Hi all,
the problem has been resolved. The desktop had a shared network drive mapped to the Documents folder. When I re-mapped it back to the C: drive, Windows failed to update the registry and there were still references to the Z: drive (the network share).
When I edited the registry and removed references to the network share, the install completed correctly.
Tony.