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Liveupdate fails for Backup Exec 2010

fercomp
Not applicable

Hello,

 

    

Symantec Backup Exec system recovery 2010  edition 9.0.1.36527

 

 

 

Live update has failed with the following error: 

“The upgrade cannot be installed by the windows installer service because the upgrade may be missing or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on the computer and that you have the correct upgrade.”

I have tried the fix in TECH88094 but it did not help.  Liveupdate works fine for the antivirus.

 

 

Thanks!   Tom

2 REPLIES 2

Markus_Koestler
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Moderator
   VIP   

Markus_Koestler
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Moderator
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Have you had a chance to test ?