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Lost Internal Drives

Jordan_Freedman
Level 3

I have a configuration of BESR 9.0.1 where I backup my system drive to an internal hard drive. I can no longer see the internal drive to perform a Recovery. I get an error message saying that "network services" cannot be established. The only drive visible is the X: drive.

Nothing physical has changed since the original installation. Recovery has been performed in the past.

Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

Jordan_Freedman
Level 3

I had to find the 32 bit drivers for the RAID disc controller and load them when I ran SRD. I was able to see all of the "restore points" now.

 

Thanks

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12 REPLIES 12

Markus_Koestler
Moderator
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Do you restore using the SRD ? What's the exact error code and message ?

Markus_Koestler
Moderator
Moderator
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Any updates here ?

Jordan_Freedman
Level 3

There are no error codes.

When booting the SRD the network drivers fail to install and all I can see is the X drive.

I updated to 9.0.2 but there is no change.

The behavior is the same if I use the generic SRD vs the custom SRD.

Markus_Koestler
Moderator
Moderator
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Did you use a XP or Vista/Win7 driver for the custom SRD ?

Jordan_Freedman
Level 3

Win7 Enterprise 64 bit

EdT
Level 6

Try a 32 bit driver. The driver must be appropriate to the SRD operating system and not the operating system on the target machine.

Markus_Koestler
Moderator
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Yep give the 32bit a try.

Jordan_Freedman
Level 3

The SRD disk that I use works fine on a 32 bit machine. I've used it to move an XP installation to new hardware.

Markus_Koestler
Moderator
Moderator
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So would you please mark this post as solved ?

Jordan_Freedman
Level 3

The SRD does not work on the 64 bit PC. It appears a disk controller issue and not a NIC problem.

Markus_Koestler
Moderator
Moderator
   VIP   

Any updates here ?

Jordan_Freedman
Level 3

I had to find the 32 bit drivers for the RAID disc controller and load them when I ran SRD. I was able to see all of the "restore points" now.

 

Thanks