I have a simple maintenance question. I wanted to properly delete a very old backup/restore point/image, whatever it is called. It was an independent image of a PC drive with the image stored on a NAS.
I used SSR to go into advanced, right clicked the drive letter and found the restore point I wanted. It matched the name, date, etc. of the one I wanted to delete. I right clicked and chose delete, then chose yes.
It disappeared from the SSR lists but the backup files are still there on the NAS. So I deleted manually....but I would have thought SSR have deleted the files but perhaps this is a safety feature.
Well, other than it definitely did not do that!
So an open issue on my side, and hopefully with Symantec. But I guess the question is answered....
No error, it said to confirm the delete and it did not.
Getting concerned with SSR stability. Still trying to resolve (yes I have a case) why a 100% verified backup won't restore..... and now this.
At least this confirms what it is supposed to do. Perhaps someone at Symantec can test that function with a backup on a NAS. Not mapped as a drive letter, just referred to as //XXX.
I can confirm that it correctly deleted the instance in SSR AND the actual image file when using a USB-attached external drive. Perhaps the issue is only with network drives...
It is solved for USB drives. It is not solved when working with a NAS.
So not sure what that means. If forum protocol is to marked solved, I will.....
However I do think it needs to work with both NAS drives and USB external drives.