A server running Windows Server 2008 and BESR 2010 crashes.
I am attempting to perform a crash dump analysis but I get an error saying that: "Module load completed but symbols could not be loaded for symsnap.sys".
I am not sure that the BSOD is related to symsnap.sys, but I need the symbols for Windows dump analysis in order to complete the analysis.
Where an I locate the requested symbols?
Thank you for the hint.
I have the product CD but I don't see anything looking like symbols...
Where should I look?
Then maybe a support case could do the trick, but BESR2010 is quite old and not supported any more. Maybe you could ask a generic question like how to install the debug symbols for SSR.