No Hard disk found during restoring the image backup on the system

[kanji]

Hi,

While restoring the image backup i came across the message as in attachment no. 1 though the hard drive could be seen on the system attachment no-2.

Could not diagnose the problem. Can anyone help please to resolve this issue.

Thanks,

Kanoj

[TRaj]

The Windows shared in Attachment 1 is for ( Select a Recovery point )

Thus if your recovery points are location in the Network Neighbourhood , click on the "+" and select a .sv2i file ( recovery point ) and proceed further.

[Arjun_Ale_-_AJ]

Hi Kanoj,

In SSR SRD we provide basic drivers only for of the Hard disks which helps in showing up the local drives. If you don't see the local disk on the server then you have provide drivers for the same externally. If you are using Raid on the server then you have to provide raid controller drivers to show up the raid on the SSR recovery console.

Please let us know the version of the SRD which you are using?

[TRaj]

Did this work ? Do you require any further help ?