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Not able to download System Recovery license key

Nayabsk
Level 6
Partner Accredited

Hi Team, 

I am having issue in downloading System Recovery license key, Please refer to the screenshot below for the error.

Veritas_SSRError.JPG

 

 

Thanks,

Nayab

1 ACCEPTED SOLUTION

Accepted Solutions

Nayabsk
Level 6
Partner Accredited

Sorry, It was due to network settings in my customer environment, When tried from my home network was able to download...

View solution in original post

5 REPLIES 5

Nayabsk
Level 6
Partner Accredited

Please try again to save to a different location

criley
Moderator
Moderator
Employee Accredited

Looks like you are using Chrome. Can you try with a different browser (IE or Firefox) to see if that helps?

Nayabsk
Level 6
Partner Accredited

Hi Chris, 

Still the same error with other browser as well :( 

 

Thanks,

Nayab

criley
Moderator
Moderator
Employee Accredited

I would suggest that you contact our Customer Care team (non-technical) to see if they can help with this. Contact details here: https://www.veritas.com/content/support/en_US/contact-us.html

Nayabsk
Level 6
Partner Accredited

Sorry, It was due to network settings in my customer environment, When tried from my home network was able to download...