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Object reference not set to an instance of an object. / Operation 'Direct: Head' failed.

Bertrand_J
Level 2

Hi everyone,

First here my settings : I have a Windows server 2016 with SIM 8.6/Plateform 8.5 RU3/VSR-MS 21.0/VSR Client 21.2 and another server which have the SQL server with the Symantec_CMDB database.

I'm encountering some annoying error while creating/updating any policy on my VSR 2021 Server, Altiris log say this :

Object reference not set to an instance of an object. and Operation 'Direct: Head' failed. 

Also when i try to delete the policy that never update immediatly i mean oi still see the policy, i need to wait a couple of minutes i don't know why, that's painfull to work with.

I've already opened a call to the support  2 days ago but i still have no answer yet.

Thanks in advance,

1 REPLY 1

Markus_Koestler
Moderator
Moderator
   VIP   

I suppose you did upgrade from ealier version auf VSR-MS or is it a fresh installation?