04-12-2012 07:30 AM
Hello
We have System recovery 2010 and its setup to create an offsite copy of the backup to a 500GB usb HDD.
Now we have two disks that are rotated every night but for some reason one of them "Offsite2" will fail with the error
04-17-2012 01:07 AM
Anyone?
04-17-2012 02:23 AM
Couple of questions:
04-17-2012 02:54 AM
Thanks for the reply Chris
I checked in the About section and it does not tell me what service pack is installed so I ran Live update and it told me it was upto date
The offsite backup disk is connected before the backup runs
Thanks
04-17-2012 03:20 AM
In Help/About, you will see a version number - in the form of 9.0.x - can you please confirm what it is?
Are you seeing this error regularly or was this a one-off?
04-17-2012 06:05 AM
The version is 9.0.4.42294
The has been an ongoing problem with offste disk 2
Thanks
04-17-2012 06:24 AM
Error EC8F1F62: Cannot find external device 'OFFSITE1'.
Is this your offsite disk 2 that is attached? Or is it offsite disk 1 that is NOT attached? May seem a daft question based on the names but I just need to confirm this.
Also, can you provide a screenshot via windows explorer (that show filename, dates and sizes) of the primary backup destination folder and the offsite copy destination folder for disk 2.
04-17-2012 06:49 AM
Offsite 1 is not attached so this is correct
Error EC8F1F62: Cannot find external device 'OFFSITE1'.
Offsite2 is the disk that is attached the we are having issues with.
Now I have just checked the backup as I have been out the office and it looks like we did get a backup to the offsite2 disk but we had this error in the event log