08-31-2011 06:09 AM
I have 3 servers each running Windows Server 2008 R2 and SSR 2011 (version 10.0.0.39952)
The servers are server-e, server-l and server-dr.
Server-dr runs the SSR "Console" and each server (including server-dr itself) backs up to a share on server-dr. There are also 2 USB drives that are plugged into server-dr for offsite backup, the disks are changed daily and a script runs before the backup jobs to ensure that the USB drives are shared properly.
The onsite backups to server-dr run absolutely fine on a daily basis, but the offsite backups do not run at all. If I get in in the morning and run a manual incremental job of each server it creates a new incremental and proceeds to write the offsite data. I do not make any other changes to the server, I don't do anything to the server at all, I just run the job manually.
There are no error messages generated, no feedback.
Any ideas? The only thing I can think that's different it that I am logged onto the server when I kick the job off manually, but I log off as soon as I've started all 3 jobs which is generally before any of the offsite copies start.
Are there any other places I could look at for logs?
This is the 3rd site I have put SSR into and it's so annoying that a product that's so brilliant when it works is so taciturn when it doesn't!
08-31-2011 06:28 AM
Does this match what you are seeing?
http://www.symantec.com/docs/TECH166085
08-31-2011 08:13 AM
Hi Chris,
I did look at that article before but the issue I have is that the USB drive is attached before the backup starts so I think it may be a different issue.
Would it make any difference that the USB drives are being shared from server-dr? Although offsite does not work even on server-dr to which the drives are attached.
cheers,
Alex.
09-01-2011 07:44 AM
There are also 2 USB drives that are plugged into server-dr for offsite backup, the disks are changed daily and a script runs before the backup jobs to ensure that the USB drives are shared properly.
So have you configured 2 offsite locations for each backup job?
When you say they are 'shared' - what do you mean exactly? What path did you specify when you added these as offsite locations?
09-01-2011 08:23 AM
Yes each job has 2 offsite locations configured:
server-e has
\\server-dr\offsite-a\server-e
\\server-dr\offsite-b\server-e
server-l has
\\server-dr\offsite-a\server-l
\\server-dr\offsite-b\server-l
server-dr has
\\server-dr\offsite-a\server-dr
\\server-dr\offsite-b\server-dr
This is the same as the offsite setup at the other 2 sites. The offsite locations are set up as Windows shares located on server-dr i.e.
\\server-dr\offsite-a for USB disk A and
\\server-dr\offsite-b for USB disk B.
At 18:30 each day the following script runs to make sure that the drives are shared properly (as Windows does not like automatically remake a share on a USB drive when it is reconnected):
@echo off
net share OFFSITE-A /delete /Y
net share OFFSITE-A=V: /UNLIMITED /CACHE:NONE /GRANT:"3rb\domain admins",FULL
net share OFFSITE-B /delete /Y
net share OFFSITE-B=W: /UNLIMITED /CACHE:NONE /GRANT:"3rb\domain admins",FULL
This script makes sure the drives are mounted on server-dr using the correct drive letters and that they are shared using the correct share name.
Any ideas?