Problème de customization du recovery disk

[alray]

Bonjour, voici notre problème, serveur DELL T630 sous Windows 2012 R2 (en français), logiciel Symantec System Recovery 2013 R2.

Le logiciel fonctionne bien interface "en bon Gaulois", mais lors de la création du recovery disk sur DVD ou en iso, lors de l'étape de personalisation de la langue, SEUL le "Deutsch" est disponible !

Impossible de changer la langue, pour le systeme et le clavier les listes de choix ne comportent que le Deutsch.

Cela crée donc un reboot en Allemand, n'étant pas "Germanophile" c'est plutôt embarrassant...

Comment ajouter des langues à ce choix?

D'où vient t-il? DLL ? EXE ?

Merci de votre expertise...

[VJware]

When you choose the "Typical" option while creating the SRD, does it create the disk in the default (French) language as ideally it should pick up the system language when choosing typical.

[alray]

Hello, this is the "Typical" choice that I take, my system is well in French, but the dropdown list only offers German (deutsch)!

[VJware]

If you choose Typical, the language will be picked up automatically from the machine's settings and should not be offering a drop-down (whereas Custom install offers the option to add languages). Would recommend to log a suppot case for us to have a closer look @ your setup.

[alray]

How can i create a support case access?

[VJware]

You can either submit a case online via the MySymantec portal or through the phone. This should help - http://www.symantec.com/en/in/support/contact_techsupp_static.jsp

[alray]

I allready have open a case without reply

[criley]

What is the case number?

[alray]

My case is now open and  have been constated... is nbr is 07951458.

Seems to be an appllication BUGGGG! BRRRR in a hurry to get out the version...