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Problem with Symantec System Recovery

Hi all, 

Our customer met a following issue. They deployed successfully the Symantec System Recovery on Windows 2008. It worked very well. But in a badly day, their server was failed a hard disk inside logical disk which was configured RAID 5. They replaced another one to perform synchronized data process to new one then Symantec System Recovery not running and push alert. Sorry I don't know detail error message. 

They also could not uninstall it to install again. Can you help me resolve it?

 

Thanks,

 

 

 

2 Replies
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The error message would be of

The error message would be of great help!

Highlighted

Any updates here ?

Any updates here ?