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Problem with convert to VHD

Hansen
Level 3
Partner

Hi

When i try to convert a backup to vhd it runs for a couple of seconds and then stops with this error:

 

Log Name:      Application
Source:        Symantec System Recovery
Date:          24-07-2012 11:14:15
Event ID:      100
Task Category: High Priority
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      SQL.XX.local
Description:
Error EC8F1F48: The 'Microsoft VHD' conversion process could not be completed.
Error EC8F1F45: Cannot convert image file.
Error EA9D0021: No more matching names. (UMI:V-281-3215-8008)
 
We are trying to make the VHD on a NAS drive. Anyone seen this before?
 
1 ACCEPTED SOLUTION

Accepted Solutions

Hansen
Level 3
Partner

Just to help others that might run in to the same problem.

We actually discovered that this was not caused by the NAS disk. It was caused by an Recovery Disk that existed on the Dell servers we tried to restore. If we deselected them from the recovery all went fine.

View solution in original post

9 REPLIES 9

Markus_Koestler
Moderator
Moderator
   VIP   

Are you running SSR 2011 SP2 ? Do you have write access to the NAS ?

Hansen
Level 3
Partner

Yes we are running the newest release, liveupdate doesent find anything.

Yes we are able to write to the nas, it's the same location (Different folder) that we make the backup to in the first place.

 

Markus_Koestler
Moderator
Moderator
   VIP   

Hm, I can't find anything, sorry- can you open a case for this ? I think this will be the most effective way to find the reason for the error.

Markus_Koestler
Moderator
Moderator
   VIP   

Have you been able to fix this ?

Hansen
Level 3
Partner

No we never got this fixed. Only by moving the files away from the NAS (Seagate NSA110) over to an Windows Server did it run.

Markus_Koestler
Moderator
Moderator
   VIP   

Good that you fixed it in someway. May I ask you kindly to mark your post as solved ?

TRaj
Level 6
Employee Accredited

Hello Hansen,

This may help?

http://www.symantec.com/docs/TECH86863

Did you run the conversion with "Run mini setup" option checked? or was that unchecked?

Thanks

Hansen
Level 3
Partner

Just to help others that might run in to the same problem.

We actually discovered that this was not caused by the NAS disk. It was caused by an Recovery Disk that existed on the Dell servers we tried to restore. If we deselected them from the recovery all went fine.

Markus_Koestler
Moderator
Moderator
   VIP   

Lucky you ! So please mark your post as solved.