Hello,
We tried hard to put BESR 2010 Working but without success.
We always have problems with Granular Restore Option:
* All the backups seem to work well;
* In the same job we backup all the server logical drives (C:, E: and F:).
* The C: has the Exchange binaries. The E: has the Exchange data. The F: has the Exchange logs.
* The "Backup Information" exists and also the EIF file;
* Every time we try to restore the Exchange data with the Granular Restore Option, all the 3 logical drives are mounted in Windows Explorer, but we always receive the error "unable to find the exchange information file (EIF)"
* In Windows Explorer we can browse the mounted drives;
* Also with the Granular Restore Option, every time we try to browse one drive in the "File and Folders" tab, that drive is mounted again in Windows Explorer but we receive the error message "Unable to Mount Any of the request recovery points"
* When we close BESR, all mounted drives remain in Windows Explorer. If we right click in those drives and select the option "Dismount Recovery Point" we receive an error. So is only possible for us to dismount all the units if we restart the server.
This happen in one Windows 2008 R2 Server with Exchange 2010 and Outlook 2007 installed. Is one Windows English, however the console language of BESR appears in Portuguese.
The backup destination is in another server. The same problems appear if we try to do the restore from the other server (where we also installed BESR). This server is one Windows 2003 English.
So, what to do to solve these problems?.
We are evaluating BESR and till now the things are not working...
Thanks and Best Regards
Duarte S.