Q: Where i can Download the SBESR 8.5 Package?

[reneHartman]

Hello,

We have a SSR 2011 Virtual Edition.
Now i deploy the SSR on all Guestmashines. One Mashine is a Windows Server 2000. During the Installation i get the Message, that i must install a SBESR Version 8.5 while the System is a 2000 Windows Server.

Where can i get the download Source of this?
Can i Activate with my SSR2011 Keys?

Thanks.

[criley]

I believe you can use SSR 2011 license keys with BESR 2010 but I'm not sure about 8.5

You may be able to download 8.5 from FileConnect:

https://fileconnect.symantec.com/

If that does not work, you should contact Technical Support or customer care to see if they can help you.

[reneHartman]

Thanks,

SBESR 8.5 are in fileconect listed as downloadable , but with my Produkt number can i only Download the 2011 Version.

I have create a call.

[ncoday]

Activation keys for SSR 2011 will not work on BESR 8.5.

Please contact the Enterprise Customer Care Team to request a downgrade of your license at 1-800-721-3934, option 2

[reneHartman]

I get The Dowloadlocation from Support Team.

But i Dont get a Downgrade Key for BESR 8.5.

It is not possible to get a downgrade key for the Virtual Edition. There is only one key for all the virtual guest.
A downgrade key for a single host machine will not be issued. Bad for someone who still has a Windows 2000 guest.