I have been using SSR since the days of Ghost.
This year I did a new recovery point backup of one of my large data disk to a new hard drive. When I checked the backup recovery point by trying to open it with the recovery point browser, I find that I cannot open the file. Notice the attached screenshot. The recovery point browser normally would show a tree of folders. I cannot get this tree to open. I have verified and validated the recovery point. The recovery point will mount as a new drive and I am only able to see the folders in the drive.
Does anybody know what this symbol besides the recovery point is?
The following is what a week or two of research has led me to believe but I could be wrong.
The icon that I marked in the original posting screenshot picture is a normal icon for the recovery point. What is missing is the + which allows one to expand the folder trees and to view individual files.
I am able to MOUNT the recovery point as a “G” drive and everything appears to work well on the G drive. I am able to recover files from the G drive. Therefore, the recovery point is not defected.
This problem appears to occur if the recovery point is larger than 1 TB because smaller recovery points have the + so that I can explore the folder tree structure.
Still having the same problem. However, I noticed I only have the problem when backing up my L hard drive. The other two hard drives work OK. I did notice that after I completed a backup with the problem drive, I did not get the green checkmark for successfully completed the backup. The progress and performance screen only said nothing in progress without the green checkmark I normally get.
I have check each HD for error and have use a different HD for the backup.