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SAVFL doesn't work on RHEL6.2 64 bit

aetan
Level 3

Installed SAVFL 2013 as below instruction.

http://www.symantec.com/business/support/index?page=content&id=TECH150596
http://www.symantec.com/business/support/index?page=content&id=TECH134163

Checked if they were correctly installed with the below command.
And can find sav,savap,sanjlu and savui.

[root@SERVERDB symantec_antivirus]# rpm -qa | grep -i sav
savui-1.0.14-13.i386
savap-x64-1.0.14-13.x86_64
gnome-screensaver-2.28.3-18.el6.x86_64
libXScrnSaver-1.2.0-1.el6.x86_64
sav-1.0.14-13.i386
xorg-x11-drv-savage-2.3.2-1.el6.x86_64
savjlu-1.0.14-13.i386


But error occurred trying to open GUI app with [Applications]-[System tools]-[Symantec AntiVirus].
Error message is
"Couldn't launch 'Symantec AntiVirus' Failed to execute child process "/opt/Symantec/symantec_antivirus/savtray" (No such file or directory)"

So I checked the following article
http://www.symantec.com/business/support/index?page=content&id=TECH138546

And execute the command below.
[root@SERVERDB symantec_antivirus]# sudo yum install glibc.i686 libgcc.i686 libX11.i686
Loaded plugins: product-id, refresh-packagekit, security, subscription-manager
Updating certificate-based repositories.
Setting up Install Process
No package glibc.i686 available.
No package libgcc.i686 available.
No package libX11.i686 available.
Error: Nothing to do


Uninstall and re-install the SAV but doesn't fix.

Need someone help..
 

2 REPLIES 2

aetan
Level 3

When I tried to uninstall SAVFL, only "savap" was not uninstalled with strange message "error: package savap is not installed"

This is the command I used.
[root@SERVERDB symantec_antivirus]# rpm -e savap
error: package savap is not installed
[root@SERVERDB symantec_antivirus]# rpm -qa | grep -i sav
savap-x64-1.0.14-13.x86_64
gnome-screensaver-2.28.3-18.el6.x86_64
libXScrnSaver-1.2.0-1.el6.x86_64
xorg-x11-drv-savage-2.3.2-1.el6.x86_64


*In spite of savap is showed but error message saysy savap is not installed.

sferrell615
Not applicable

you have to include the full name, which is savap-x64 with -x64.

thereafter, re-install SAV.  

you are lucky... i'm using rhel 6.5 so i need to figure out how to build it.