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SIM DL won't continue

Not_Jake
Level 4

‎08-23-2017 05:27 PM

error.png

The image above shows the error while downloading the SIM. I got those error while @ 900+ MB.
I installed already it's prerequisites so that I will able to DL it, but it gives that error. Anyone can help? Thank you in
advance and Godspeed!

error.png
163 KB
4 REPLIES 4

criley
Moderator
Moderator
Employee Accredited

‎08-24-2017 01:17 AM

@Not_Jake

It says there is a 'busy error' so I wonder if there was some problem with the Symantec download site at the time you tried the install? Have you since tried again to see if you get the same results?

And what version of the Symantec Management Platform are you installing here (the screenshot suggests 7.1)?

0 Kudos

Not_Jake
Level 4
In response to criley

‎08-28-2017 05:32 PM - edited ‎08-30-2017 01:16 AM

@criley

I'd tried to test the installation in the VM several times, but I always got that error (stops always around 900MB, weird). On the the part of Symantec Platform Version, it's version 8.1

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criley
Moderator
Moderator
Employee Accredited
In response to Not_Jake

‎09-04-2017 01:52 AM

@Not_Jake

SMP 8.1 is not supported yet: http://www.veritas.com/docs/000019796

Can you please try again with SMP 8.0?

Not_Jake
Level 4
In response to criley

‎09-04-2017 05:19 PM

@criley

Thank you. 8.0 works like magic! been digging for trial and error for what version. and Just the 8.0 works.