10-13-2010 11:50 AM
My ISP recently blocked all SMTP traffic on port 25, so I no longer receive my BESR reports via e-mail. I need to change Backup Exec System Recovery 2010 to use SMTP port 587, but this is not an option in the software. I searched the registry to try and find a way to adjust it, but came up empty handed. I tried using an SMTP server of mail.server.com:587, but that didn't work. I tried changing the default SMTP port for Windows (C:\Windows\System32\Drivers\etc\services) and that didn't work...
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10-14-2010 11:54 AM
I see what you mean now.
Try this:
10-13-2010 09:37 PM
When you say it didn't work, what happened when you changed the port? I assume you also changed the port settings on the Exhange server?
10-14-2010 11:27 AM
Andrea- Thank you for your response. The BESR software sends reports via e-mail on port 25. I have looked everywhere in the software and I cannot find a place to change the SMTP port.
In reply to your response, I did not change the port because I do not see a place to change it in BESR. Also, I am not running an exchange server. I am using my ISP's SMTP, which only responds on 587 (since they recently blocked 25).
I am looking for a way to reconfigure BESR to use a different SMTP port (587).
10-14-2010 11:54 AM
I see what you mean now.
Try this:
10-14-2010 12:08 PM
Andrea, you rock! Modifying that configuration files did it. Again, thank you for your assistance!!
10-22-2019 12:23 AM - edited 10-22-2019 12:24 AM
@Andreas_Horlach wrote:I see what you mean now.
Try this:
- Stop the BESR service in the services concole.
- Edit (with notepad or otherwise) the following file, making sure to create a backup copy just in case you need to back out: C:\Documents and Settings\All Users\Application Data\Symantec\Backup Exec System Recovery\Backup Exec System Recovery.notify.xml
- Change the port setting in "E-Mail" from 25 to 587.
- Save the changes, making sure the extension XML remains.
- Start the BESR service.
I know this is an old thread but just in case someone stumbles upon this, like I did.
If you are using something after Windows XP or after Windows Server 2003, you can find the "Backup Exec System Recovery.notify.xml" file in the following path
C:\ProgramData\Symantec\Backup Exec System Recovery\Backup Exec System Recovery.notify.xml