About a week ago a client's server started reporting backup status unknown to our RMM application.
I wrote it off as a hiccup, schedule a reboot and cleaned the SSR logs (SSR shows complete backup sucess with no missed jobs via visual graph).
After 2 reboots however the issue persisted.
Upon checking more indepth, SSR is showing a visual success, and the Windows Even logs are being written.
I proceed to delete the SSR log file, changed the SSR log file path and max size, and I cleared the Windows Event Log.
I've also run Liveupdated before and after the reboot to ensure the package is current and up-to-date.
The issue being even after all the the above, this is all i get for event notifications.
Please not that SSR is generating Windows App Log notifications.