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SSR 2011 Backup Error

Vecente
Level 4

I use SSR 2011 to backup my server (window 2008)

to day it has error backup (see in below)

***************************************************************

Date: 4/19/2012 3:16:16 AM

Notification Type: Error

Priority: High

Description: Error EC8F17B7: Cannot create recovery points for job: Backup XXX Server (C:\), (D:\).

                Error ED800012: The internal structure of the recovery point file (CRC Validation or Frame Header) is invalid, damaged or unsupported.

Details: 0xED800012

***************************************************************

And I try to manual backup, It slowy and has same error code

How can i resolve this problem ?

 

6 REPLIES 6

Markus_Koestler
Moderator
Moderator
   VIP   

Delete the last recovery point and run the backup again.

criley
Moderator
Moderator
Employee Accredited

That error suggests some form of corruption.

Are you backing up across a network? If yes, try a local backup destination to see if that makes a difference (just as a test).

Is verify enabled on the backup job?

Vecente
Level 4

Thank you for reply

 

Are you backing up across a network? If yes, try a local backup destination to see if that makes a difference (just as a test).

- Yes, and i try to backup to local and another network path. It can backup complete without error.

Is verify enabled on the backup job?

- No

 

So, I think my NAS storage (Buffalo Link Station Duo 2.0 TB) have problem,

I will format or rebuild RAID for resolve this problem.

criley
Moderator
Moderator
Employee Accredited

OK, so please let us know if this resolves the problem then.

Markus_Koestler
Moderator
Moderator
   VIP   

Have you been able to resolve this issue ?

wveijk
Level 3
Partner

When I am running a drive backup (multiple drive letters c:\e:\f:\g:\h:\) SSR2011 crashes at 1%.

I got a message that the connection to the agent is lost. The detailed message in the end is Error 800706be error running job

When I run a job for only the e:\ drive it also failes with the message

 -Cannot create a virtual volume image of the selected drive.
--Error EBAB03E9: Internal Application Error: Memory Access Violation c0000005: Application tried to read memory at 00000000.

(UMI:V-281-3215-1002)

 

When i run a backupjob for only the c:\ drive everything is working fine! 

I am running Windows Server 2008 R2 with SP1, SSR v10.0.2. Futher on the server is also Symantec Endpoint Protection 12.1 installed.

I already reinstalled the product, but now success with that.

 

Regards,

Wijnand