03-28-2013 02:42 PM
As an existing licensed Ghost 15 user, what type of license am I supposed to purchase now to get the SSR 2013 Desktop?
The upgrade license product listed here ($35.99)?
https://www.cdw.com/shop/products/Symantec-System-Recovery-2013-Desktop-Edition-upgrade-license/2931167.aspx
or the "competitive upgrade" product license listed here ($35.99)?
https://www.cdw.com/shop/products/Symantec-System-Recovery-2013-Desktop-Edition-competitive-upgrade-license/2945818.aspx
03-30-2013 12:45 AM
03-30-2013 06:09 AM
I tried the link, selected the on-line (vs. email or phone option) to get the answer.
Got this response: "Error: Enter at least one of the following fields: Customer Number, Serial Number and Sales Order Number"
Catch-22, since I have none of those 3 items.
I'll try email.
03-30-2013 02:52 PM
Here is reponse I got:
03-31-2013 07:05 PM
04-01-2013 07:22 AM
The answer is that both "upgrade" and "competitive" upgrade shown on the CDW website are the same manufacturer (Symantec) product number (Mfg. Part: Q8Q6WZC0-EI1ED) -- so they are both the same product.
https://www.cdw.com/shop/products/Symantec-System-Recovery-2013-Desktop-Edition-upgrade-license/2931167.aspx
04-01-2013 10:25 AM
The price that those links are offering are for customers that are planning to purchase 100-249 copies of SSR. If you download the free 60-day trial, a coupon of 40%+ off the SSR2013 Desktop version will be emailed to you. The final discount will be competetive. Ensure you use the link: http://check.symantec.com/ssr2013_tw_en.html
04-01-2013 10:35 AM
>> If you download the free 60-day trial, a coupon of 40%+ off the SSR2013 Desktop version will be emailed to you.
Any idea when I will get that 40% off coupon? I started the 60 day trial on March 15 but I can't activate/register the product each time I run it, because I don't have a serial number. So I'm waiting on the email offer from Symantec.
04-02-2013 01:46 PM
I know they are working to get it off within the next few days. I anticipate that it is in process of being finalized.