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SSR 2013 & Live Update LU1803 error

triplejs
Level 2

i have successfully installed SSR 2013 - prior Ghost 15 user.  i need help getting live update to work for SSR 2013.

i am receiving LU1803 error / failure message when trying to execute LU for SSR 2013.

i also have NIS installed.  this includes live update, which works just fine.

i have tried all of the posted fixes for LU, that i could find, there may be more, with NO success in fixing the LU1803 error / failure for SSR 2013.  at least LU still works for NIS, which is more important to me than SSR. 

i think that there is some type of internal conflict within Live Update between the 'Symantec' side and the 'Norton' side. 

Before installing SSR 2013, all of my Norton products that had live update worked together.

what's next to try to get this issue with Live Update resolved ??

thanks

2 REPLIES 2

Markus_Koestler
Moderator
Moderator
   VIP   

Give thisone a try: http://www.symantec.com/business/support/index?page=content&id=TECH171892

Markus_Koestler
Moderator
Moderator
   VIP   

Did you give the link a try yet?