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SSR 2013 R2 SP4 for Altiris CMS (SSR-MS 2013 R2 SP4)

Ok so I downloaded SSR from my veritas page as my license entitles...

Typically the old way to get SSR-MS installed is to launch SIM and it will show as available. Is there a documented procedure now going forward on how to install the "Management Piece" into Altiris?

 

Also I see the following from the SSR release notes - is this stating that you cannot use SSR to backup Windows 10? I thought this was the point of SP4?

[Note 1] Symantec System Recovery 2013 R2 Service Pack 4 Management Solution does not support Windows 10.

 

Thanks...

 

currently this is what is holding me up from going to the new version of Altiris.

5 Replies
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Re: SSR 2013 R2 SP4 for Altiris CMS (SSR-MS 2013 R2 SP4)

Found this

How to Download/Install the Symantec System Recovery Management Solution (SSR-MS) 2013/2013 R2.

https://www.veritas.com/support/en_US/article.TECH201523

 

lets walk through it

Download/install steps:

  1. Download Symantec Installation Manager (SIM) from here: https://www4.symantec.com/Vrt/offer?a_id=92775
  2. Install SIM
  3. Install Symantec Management Platform using SIM (refer to http://www.symantec.com/docs/DOC4798 for details)
  4. Install SSR-MS 2013 (and any other components you need) using SIM (refer to Page 29 of the admin guide:http://www.symantec.com/docs/DOC6257)

1-3. SIM already installed and same version 7.6.78
4. references SSR-MS2013 which is for Altiris 7.1 and not even the R2 version!

So these instructions are not correct and just trying to see where I am missing as this is holding up my upgrade project. Once I get this going in my DEV environment I can go forth an document/install and move on.

Thanks for any help. 

 

 

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Re: SSR 2013 R2 SP4 for Altiris CMS (SSR-MS 2013 R2 SP4)

I figured it out fyi for anyone else that needs to know this.
I am used to SIM having all the stuff inside of it.

had to add the xml to show the product listing

 

SSR-ProductListing.png

 

 

installing 

SSR-Install.png

 

 

viola... 

SSR-SIM.png

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Re: SSR 2013 R2 SP4 for Altiris CMS (SSR-MS 2013 R2 SP4)

Correct, at this time SSR does support Windows 10, but Win 10 is not supported in 'managed' environments using SSR-MS. Support for that is coming ...

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Re: SSR 2013 R2 SP4 for Altiris CMS (SSR-MS 2013 R2 SP4)

bringing back up an old thread... is Win10 now supported?

I am trying to find out about management solution 16 thus brought me back to the forums.

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Re: SSR 2013 R2 SP4 for Altiris CMS (SSR-MS 2013 R2 SP4)