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SSR 2013 R2 SP5 Granular Restore option empty on exchange 2010

StephenMartin
Level 2

https://www.veritas.com/community/forums/ssr-2013-r2-sp2-granular-restore-option-empty-exchange-2013

As the the above forum is closed for additonal comments, I am opening up a new one as I too had this issues.

 

I complete my backup of exchange and my GranularRestore.log file shows the following error.

21.99 1.78 1.78 There is an error in XML document (6977, 31) – GranularRestore.log

 

I check the ExhcnageBackup.eif file and notice the "&" sign. 

 

In aritcle 000081439, http://www.veritas.com/docs/000081439 , it says there will be a hot fix to fix this issue. How do I get this hotfix. 

Also, option 1, is not possible for us as we have almost 1,000 accounts. 

1 REPLY 1

criley
Moderator
Moderator
Employee Accredited

I believe this should already be fixed in the product.

Please open a new support case and let me know the case number once you have it.