I know the official response is that it's not supported ;-), but have anyone tried and is it working?
I keep on getting
-Error E4F3000E: Snapshot failure while using Volume Shadow Copy Service. Please check application event log for VSS errors. Error code: VSS_E_INSUFFICIENT_STORAGE (-2147212513).
And then most of the VSS Writers timeout
Yes, you are correct. Windows 8.1 is not yet supported.
Which volume(s) are you trying to back up when this happens? Try to narrow it down. If it happens when backing up the recovery partition, PBR, WinRETools or other partition, this is a known issue that we are working with Microsoft on resolving.
As already noted, 8.1 is not supported yet.
However, this is almost certainly caused by lack of disk space for VSS to create a snapshot:
NOTE: Another possible cause is that the volume does not have enough free space to create a VSS snapshot. As per Microsoft, if the volume is less than 500MB in size, VSS requires 32MB of free space. If the volume is 500MB or greater, VSS requires 320MB of free space.
For more information, refer to: http://technet.microsoft.com/en-us/library/computer-backup-error-solution-1.aspx.
Taken from: http://www.symantec.com/docs/TECH205081
Yes, the release Chris mentioned is slated to have support for 8.1 in it. Most users are reporting the same thing you are -- that it works -- but from a support perspective, if something goes awry, we'll ask you to hold off creating a support case until SP2 releases.
Help > About should show 22.214.171.124662 is you have SP1, 126.96.36.199600 if not.
(I have post this also on a other place, sorry)
I am new here and my first install crashed my Windows with a blue screen, after restoring it (reparing etc. did not work) with Acronis I had my system again working pffff. Now I had to try the second time ofcourse (I always could go back now) and the installing worked perfect this time, only the drives in my system are not seen bij SSR, not one drive is seen (normal SATA 1 Tb with 3 partitions NTFS nothing special).
When the site had told me what I reed here now, that SSR is compatible with Windows 8.0 then there must have stand but NOT Windows 8.1, because this is my system, now I have a 60 day's trail version and I must wait until Symantec comes with a new build version for Windows 8.1...............
Btw I wanted to test Backup Exec 2013 ofcourse.
Now I reed that maybe SP2 comes in feb. 2014..?? how can I test this with the 60 days trail..?
Please refer to the SCL for what is currently supported with SSR 2013:
As far as Windows 8.1 is concerned, this is currently not supported as it has not been tested with the current released version of SSR. Because of this, it may or may not work for you.
I know this is not what you want to hear but this is the current situation as far as Windows 8.1 is concerned.