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SSR 2013 desktop history cleanup

cddefo
Level 3
Partner Accredited

I have the entire year of 2013 backups in my history that are not available.  They all have blue question mark icons instead of the green check mark.  I would like to know how to get rid of them in the history.  I think they got there when the backup drive was replaced where the files were stored.  The software seems to think they are coming back online someday when they never will.  I don't have the backup drive to attach anumore to get them removed.  So how do I clean this up in the software history when you do have the backup drive anymore?   Uninstalling the SSRD 2013 and reinstall would do it but there must be a better way.  Thanks. GB

1 ACCEPTED SOLUTION

Accepted Solutions

VJware
Level 6
Employee Accredited Certified

These KBs should help:-

http://www.symantec.com/business/support/index?page=content&id=TECH67818

http://www.symantec.com/business/support/index?page=content&id=TECH87408

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1 REPLY 1

VJware
Level 6
Employee Accredited Certified

These KBs should help:-

http://www.symantec.com/business/support/index?page=content&id=TECH67818

http://www.symantec.com/business/support/index?page=content&id=TECH87408