I have Installed Symantec System Recovery Management Solution 10.0.2
With 20 Manage Clients.15 Clients Installed Licensed With no Problem.. But Other 5 Computer Have problem With Installation...This Computer Go's to Auto Trail Version And now Trail Version Have been Expired...And The Expired Clients Didn't Accept key From Licensing Policy...But I Manually put the key to SSR2011 Clients Interface than thay was Accept the key and Finished Wizard.. But After Restart PC..Again SSR2011 Show Trail Version...
(When I Am Install New Windows, Agent, Plagin And SSR2011 SP2 Eveything Going Fine Accept Same key By SSR2011....)
In Symantec System Recovery Management Solution 2011 10.0.2
Licensing Policy Logs Give me This Error
Error EC8F1C20: Cannot install license. Error EC8F17C8: Invalid serial number: 08Exxxxxxxxxxxxx.
I am Sure my Product Key is Not Expired...
Kindly Pls Help Me to Resolve This Problem...
Solved! Go to Solution.
The OS are they all clients or are there also servers ? because your pic shows the the ssr license is of type Desktop. So if you have any servers assigned to this policy, the won't get activated.
I thnk you'd better contact the licensing department, they should be able to help you: http://www.symantec.com/business/support/index?page=content&id=HOWTO42310
Strange ! The computers in question are Windows 7 clients and have SSR installed and are also listed only in the Desktop license policy in the SSR management solution ? You could try coping the above mentioned registry keys from a working Windows 7 machine to the non working machine and restart the ssr service afterwards.
Yes Sir clients OS are Windows 7 and have Agent, SSR Plugin and SSR 2011 10.0.2 Installed and alsoAdd in the Desktop license policy in SSR management solution.
As U say,I heaved Copy all above registry keys from an other Windows 7 OS(Export from Registry and Double click in Targeted Pc) to my target machine and Enter Manually My Desktop License to Startup Wizard Accepted by SSR Finish and Still show Trail Virsion.Than i Restart my Windows And Go to "Regedit" to following path of 10.0 keys folder Added keys was Automatically Removed......
This shows that at least there is a connection between the PCs and the Management solution. Somehow the clients don't get or are not targeted by the license policy on the management solution. May I ask you to check this once again ?