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SSR Service Won't Start - Error 2147221005

SteveOC
Level 2

Running SSR 2013 Desktop edition on single computer for backup purposes. (OS is Windows Vista, which is not an option in the drop-down box).  I am the only user and I have full admin rights.  Backup is from the first two drives in the computer onto a third drive in the computer. 

Worked fine for about 2 months.  Now it won't work because the SSR Service won't start.  When I try to manually start the SSR service I get an error message, from Windows, of 2147221005. 

1 REPLY 1

Andreas_Horlach
Level 6
Employee Accredited

Do you know what happened when the service refused to start? If so, we can backtrack a bit.

You can also repair SSR 2013 using the batch file and instructions provided here: 

http://www.symantec.com/docs/TECH201802