06-04-2014 12:28 PM
Hi all,
I asked before about this problem, and thought it was solved, but I have it again:
We have 2 computers which run backup jobs via the network (the backup destinations are attached to a remote computer).
The regular backups runs o.k. (at least most of the times), but we have problems with the offsite copy: in one computer it's not performed at all, and in the second one, only 2 out of the 4 partitions are backed up.
We get the following error message:
Error EC8F1F5B: Cannot create offsite copy for job Drive Backup of <backup_name>
Error EC8F1F5D: Cannot create offsite copy <backup_file_name>
Error E7D1001E: Unable to read from file.
Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'The specified network name is no longer available.'
Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'Unspecified error.' (UMI:V-281-3215-8027)
Details:
Source: Symantec System Recovery
I don't think this problem has anything to do with the firewall or the anti-virus, since it occures even when I turned them off. I tried to google it, but just got confused.
Anyone has an idea ?
Thank you
06-17-2014 10:05 PM
Puh, do be honest no. Can you open a support ticket for this issue?
06-18-2014 01:40 AM
Can you tell me what's the link for opening a support ticket ? I don't find it.
Thank you.
06-18-2014 02:15 AM
https://mysupport.symantec.com
06-18-2014 02:40 AM
Thank you.
07-03-2014 07:06 AM
Did the support case help to solve this issue?
07-04-2014 08:40 AM
Hi Markus,
Thank you for your post.
I was in a vacation. I'll contact the support next monday and update you.
Thank you,
Shahar