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SSR2011 support for Seagate Hybrid Disk (SSD/HD)

dmcv
Not applicable

Hi,

I have been using BESR and now SSR for some years, mainly for desktop recovery, and have never had a problem with recovery for a crahsed system drive - until now.

I installed a new Seagate Momentus XT 750Gb  2.5" disk in my Dell M4500 to replace a failing system drive (500Gb Seagate). This disk is a Hybrid disk with an 8Gb SSD cache allied to a 750Gb 7200rpm disk - they appear as a single disk device to windows with the SSD component optimised to mainly reduce boot time and possibily improve application performance.

As in previous occaisions I booted from the SRD  CD, selected my recovery point (verified before restore) and everything went fine until a short time into the recovery when it failed with a disk write error. 

I believe the problem is hardware related as the disk no longer reports into the BIOS but before I return the disk i wanted to see if there is any know issue with SSR2011 using hybrid disks or if anyone else has tried this successfully.

Thanks

Dave

3 REPLIES 3

Markus_Koestler
Moderator
Moderator
   VIP   

Whats the actual error message ?

Markus_Koestler
Moderator
Moderator
   VIP   

Can you please post the error message ?

mustard_man
Level 4

add drivers ?

did you try that .. download the 32 bit drivers .